Privacy Policy



This Privacy Policy oversees the manner in which Shine Clean collects, uses, maintains and discloses information collected from users (each, a "User") of the website or mobile application ("Site"). This privacy policy covers the use and running of the Site and all services offered by Shine Clean.


Personal identification information


We may acquire personal identification information from Users in a different ways, including when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in line with other activities, services, features or resources provided by us on our Site. Users may be asked to provide some basic information such as name, email address, mailing address, phone number, credit card information. We will acquire personal identification information from Users only if they voluntarily present such information to us. Users can always refuse to present personally identification information, except that it may hinder them from engaging in some Site associated activities.


Non-personal identification information


We may acquire non-personal identification information about Users anytime they visit or interact with our Site. Non-personal identification information may involve the browser name, the kind of computer and technical information about a User's method of connection to the Site, such as the operating system and the Internet service providers used and other related information.


Web browser cookies


Our Site may use "cookies" in order to ensure the improvement of User experience. User's web browser puts cookies on their hard drive for the sake of record-keeping and sometimes to track information about them. User may decide to set their web browser to decline cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


How we use collected information


  • Shine Clean may collect and use Users personal information for the following purposes:
  • To improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience - We may use information in the aggregate to analyse how our Users generally use the services and resources available on our Site.
  • To enhance our Site - We may use feedback you present to us to enhance services.
  • To process payments - We may use the information Users present to us about themselves when making an order only to provide service to that order. We don't share this information with outside parties unless to the degree necessary to provide the service.
  • Apple Pay:
    We offer payment via Apple Pay. If you choose the "Apple Pay" payment method, the payment processing is carried out via the "Apple Pay" function of your device operated with iOS, watchOS or macOS by charging a payment card deposited with "Apple Pay". Apple Pay uses security functions that are integrated into the hardware and software of your device to protect your transactions. In order to release a payment, you must enter a code that you have previously specified and verify it using the "Face ID" or "Touch ID" function of your terminal device.
    For the purposes of payment processing, the information you provide during the ordering process, together with information about your order, will be passed on to Apple in encrypted form. Apple then encrypts this data again with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay to carry out the payment. The encryption ensures that only the website from which the order was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction-specific, dynamic security code to the source website to confirm the success of the payment.
  • To run a promotion, contest, survey or other Site feature - To send Users information they consented to get about topics or information we believe will be of interest as well as relevant to them.
  • To send periodic emails - We may use the email address to send User information and updates regarding their order. It may also be used to provide response or feedbacks to their queries, and/or other requests. If User chooses to opt-in to our mailing list, they will get emails that may involve company news, updates, associated product or service information, etc. If at any time the User would want to unsubscribe from getting future emails, we incorporate unsubscribe instructions at the bottom of each email or User may simply contact us through our Site.


How we protect your information


We use proper data collection, storage and processing methods and security measures to safeguard against unauthorized access, modification, disclosure or damage of your personal information, username, password, transaction information and data stored on the Site.

Any sensitive and private data exchange between the Site and its Users occur over a SSL secured communication channel. Additionally, it is encrypted and safeguarded with digital signatures.

Shine Clean asks for data such as email address, full name, gender, birth date to provide a personalized experience on our platform. Also we save your location and home address whenever you provide that for home delivery and car wash service. Also we may save your vehicle make, model and plate number to help car wash staff find your car and provide the service smoothly.

If you are interested in deleting your personal informaiton, you can simply email us on info@ or talk to us in the live chat, we will delete your personal data whenever you desire.


Sharing your personal information


We don't sell, trade, or rent Users personal identification information to anyone. We may share generic aggregated demographic information not associated to any personal identification information as regards visitors and users with our business partners, trusted affiliates and advertisers for the purposes stated above. We may use third-party service providers to assist us in operating our business and the Site or implement activities on our behalf, including sending out newsletters or surveys. We may share your information with these third parties for those limited purposes as long as you have granted us the permission to do so.

By making an order via this site OR over the phone we are authorized to share the personal information presented to us with as many contracted service providers as needed to perform the requested service(s).


Third party websites


Users may see or notice advertising or other content on our Site that link to the sites and services of our advertisers, partners, suppliers, licensors, sponsors and other third parties. We don't control or manage the content or links that show on these sites and are not responsible for the methods used by websites associated to our Site. Also, these sites or services, including their content and links, may be continually changing. These sites and services may possess their own terms, privacy policies as well as customer service policies. Browsing and using any other website, including websites which have a link to our Site, is governed by that website's own terms and policies.




Ads showing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies permit the ad server to identify your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your computer. This information permits ad networks to, among other things, deliver specific advertisements that they believe will be of most interest or relevance to you. This privacy policy does not cover or govern the use of cookies by any advertisers.


Google Adsense


Google may serve some of the ads. Google's use of the DART cookie allows it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "nonpersonally identifiable information" and does NOT track your personal information, such as your name, email address, physical address, and so. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at


Changes to this privacy policy


Shine Clean reserves the right to update this privacy policy at any time based on sole discretion. When we do, we will post a notification on the main page of our Site, and also modify the updated date at the bottom of this page. We advise Users to regularly check this page for any modifications to stay informed about how we are helping to protect the personal information we acquire. You acknowledge and accept that it is your responsibility to go through this privacy policy regularly and become aware of any modifications.


Your acceptance of these terms


By using this Site, you represent your acceptance of this policy and the terms. If you do not accept this policy, please don't use our Site. Your continued use of the Site following the posting of changes to this policy will be regarded as your acceptance of those changes.


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